Frequently Asked Questions
Everything you need to know about the gold standard of vodka.
What makes Au Vodka different from other brands?
Au Vodka combines British heritage with luxury ingredients. We distill our vodka five times and filter it through gold to ensure a smooth, premium finish that defines the gold standard of spirits.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. We also offer an express delivery service for those who need their gold delivered within 1-2 business days.
Can I return my order if I change my mind?
Due to the nature of our products, we can only accept returns for items that are unopened, sealed, and in their original packaging within 14 days of delivery.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Please note that shipping times and customs fees vary depending on the destination country.
Are your flavored vodkas made with natural ingredients?
Absolutely. Our range of flavored vodkas, from Blue Raspberry to Fruit Punch, uses high-quality ingredients to achieve their unique and vibrant taste profiles.
Is an age verification required for purchase?
Yes, by law, you must be of legal drinking age in your country of residence to purchase from our store. Verification is required at checkout and upon delivery.